Subscriptions are sold and managed per product. This page explains where to find the terms for each of our products and how to get help.
1. Subscriptions at The Heavy Apps
The Heavy Apps Inc ("The Heavy Apps", "we", "us") offers digital products, and some of them are sold on a subscription basis. This page is the company-level Subscription Terms. It applies to our corporate website at theheavyapps.com and explains where to find the subscription terms for each product.
Each product has its own Subscription Terms. The price, free trial or promotional offer, billing period, renewal, and cancellation rules depend on the product and plan, and are described in that product’s own Subscription Terms and at checkout. Those product terms are the ones that apply to your subscription. You can also find them on the product’s website and inside the product.
2. The corporate website
The corporate website does not offer subscriptions, does not require an account, and does not charge fees.
3. What every product’s subscription terms cover
Before you pay, each product shows you, and its Subscription Terms describe:
- the plan, the price, and the billing period, including any free trial or introductory price and what you will be charged when it ends;
- that the subscription renews automatically until cancelled, and the renewal price and frequency;
- how to cancel, and the date by which you must cancel to avoid the next charge;
- what happens to access after cancellation or a failed payment;
- how changes to prices or plans are communicated.
Where the law requires specific disclosures or consents for automatically renewing subscriptions, the product presents them at the point of purchase.
4. Managing or cancelling a subscription
Manage or cancel a subscription as described in the Subscription Terms of the product you subscribed to. Cancellation stops future renewals; unless the product’s terms or the law say otherwise, you keep access until the end of the period you have already paid for. Refunds are covered in the product’s Refund Policy and in our Refund Policy.
If you cannot find how to cancel, or you do not recognize a charge, email support@theheavyapps.com from the email address used for the purchase, and include the date and amount of the charge. We will identify the product concerned and help you or direct you to the right place. We aim to reply within 5 business days.
5. Payments
Subscription payments are collected by third-party payment processors using the payment method you provide. By subscribing to a product you authorize recurring charges according to that product’s Subscription Terms until you cancel.
6. Changes to this page
We may update this page from time to time; the effective date at the top shows the latest revision. Changes to a product’s subscription terms are made in that product’s own document and follow the rules stated there.
7. Contact us
The Heavy Apps Inc, 30 N Gould St Ste R, Sheridan, WY 82801, United States
Email: support@theheavyapps.com